상담원 반갑습니다. 로얄 은행입니다. 어떻게 도와드릴까요? |
Representative Welcome to Royal Bank. How can I help you today? Jerry Hello. I’d like some information on the telephone banking services offered by your bank. Representative Certainly. What is your name please? Jerry My name is Jerry Choi. Representative What is your account member? Jerry It’s 2230945 Representative All right, Mr. Choi. What would you like to know? Jerry How do I sign up for telephone banking services? Representative I can sign you up immediately. Jerry That’s great. Can you tell me how the telephone banking services work? Representative You can do all of your day-to-day banking over the telephone, 24 hours a day. Jerry Fantastic. How do I access my account? Representative Just call our toll-free number, key in your PIN number and listen to the menu of options available. Jerry How do I choose which option I want? Representative Just press the number for the service stated by the recording. You can check your balance, pay bills, order a statement or even transfer money to another bank. Jerry What about getting help if I have any problems? Representative Just press “0” for a representative who is available from 9 to 5 seven days a week. Jerry That sounds very god to me. I’d like to sign up. |
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